Drop product in here
Answer: Order placing is very simple. Browse the product using various filters or category, select the product(s), add product(s) to the cart, view the cart, checkout and follow the instruction carefully for placing the order.
Answer: No, you can’t. For different shipping address, you have to place a different order and pay accordingly.
Answer: Login to your account and navigate to Orders section from your dashboard. From here, you can see the status of your all orders starting with the latest. Alternatively, you can contact us through the contact us page.
Answer: It is not mandatory to create an account for buying the product(s) from OitaKoto.Com. You will have the option to simply proceed as a guest customer. However, you may be missing out on several benefits available to registered users, including the ability to easily track your order status, get rid of repeat typing of required information each time you buy product(s) and so on.
Answer: We accept payments by Visa and MasterCard (debit, credit), bKash, Online Banking money transfer, Mobile Banking payment, Bank Check, Direct Bank Deposit and cash-on-delivery.
Answer: Your card will be charged after your card has been approved through our secured (SSL) payment gateway.
Answer: Your billing amount will be shown in ৳ (BDT [Bangladeshi Taka]) on the payment gateway.
Answer: Of course, just log in to your account and change the address from the ‘Address’ navigation shown on your Dashboard.
Answer: Depend on your proffered shipping method. Regular shipping will take 2-3 business day and Express shipping will take 36 hours or next day.
Answer: We ship to your billing address (if no separate instruction is provided for shipping to another address) via courier services from Dhaka.
Answer: We have two shipping plan for all customers. For details, navigate to our Shipping and Delivery section.
Answer: Some of the possible reasons for which your order may be cancelled include:
Answer: Yes. For details, navigate to our Returns and Exchange section.
Answer: No. For the current fiscal year, no VAT is imposed on E-commerce.